Recruitment Policy & Procedures

 

American Language Academy and its agents adhere to student recruitment policies and procedures that are based on the following principals of ethical conduct:

 

• Integrity – Being straightforward and honest in all professional and business dealings

• Objectivity – Not allowing professional judgment to be compromised by bias or conflict of interest

• Professional competence and due care – Maintaining professional knowledge and professional service, and acting diligently

• Transparency – Declaring conflicts of interest to all clients, especially when service fees are charged to both the education provider
  and the prospective student

• Confidentiality – Respecting and preserving the confidentiality of personal information acquired and not releasing such information to
  third parties without proper authority

• Professional behavior – Acting in accordance with relevant laws and regulations and dealing with clients competently, diligently and fairly

• Professionalism and purpose – Acting in a manner that will serve the interests of clients and the wider society even at the expense of self-interest.

 

 

According to the above principles agents and consultants should:

 

• Practice responsible business ethics

• Provide current, accurate, up-to-date and honest information in an ethical manner that enables students to make informed choices when selecting agents

• Develop transparent business relationships with students through the use of written contractual agreements that ensure ethical conduct

• Protect the interests of minors

• Act professionally at all times.

 

 

Recruitment Practices

 

ALA follows procedures that support and implement strong ethical recruitment practices such as:

 

1. Provide factual information about fees, transfer programs, institutions with which articulations have been established,
    and the minimum length of study required before transferring to a four‐year institution

2. All recruiting agents must have a contract specifying the relationship.

3. Ask recruiters and agents to visit ALA campus locations at least once a year.

4. Make sure ALA has access to prospective students so that they can communicate with them about our institution.

5. Evaluate agency contracts or relationships regularly, and collect student feedback on the services they receive.

6. Visit the U.S. consulate or embassy, and agent’s office to observe, evaluate and meet personnel.

7. A stream of support services are available to new students once they have arrived on campus..
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